Home care
Homecare & Support Services
Wanting to stay at home and retain independence is very important to most people. Our care services offer you or a loved one help when it is needed and as often as is required. We promote independence, allowing customers to remain in their own homes safely and comfortably while family and friends are reassured that their needs are being taken care of.
- We ensure each customer has a small group of regular carers, so they get to know each other well. This allows us to get all the small things that are important right, from how a customer likes his/her tea through to daily routines. This allows a much higher quality of life.
- Our care staff are very friendly, caring people. They are highly trained and undertake mandatory refresher training each year, so they are always up to date with the latest care practices.
- Care Supervisors monitor each care package and communicate regularly with the carers so the package can be amended if care requirements change. This ensures that all customers get the care that they need.
- We provide dignified, person-centred care, promoting independence.
- We understand the importance of strong communication and keeping family updated with developments. We aim to put your mind at rest, knowing that your loved one is in good hands and that you will be notified of any changes
- Care staff are trained to responsibly assist and prompt medication. We can help to manage medication to ensure that correct doses are taken at the correct times. Carers undertake ‘Care of Medicine’ training and re-take the training each year.
- We have vast experience in caring for elderly customers with a wide variety of care needs.
Our home care services cover Central and West London.
