Wanting to stay at home and retain independence is very important to most people. Our care services offer you or a loved one help when it is needed and as often as is required. We promote independence, allowing customers to remain in their own homes safely and comfortably while family and friends are reassured that their needs are being taken care of.
Our home care services cover Central and West London.
Mrs P is 86 years old and has lived alone since her husband died in 2008. She has always been fiercely independent and too proud to accept that she needed care. However, in mid-2015 her mobility and general health started to deteriorate, resulting in a couple of falls at home. Her daughter, June, had health issues of her own and was finding it difficult to provide enough support for her mother as she lived over an hour away. In August 2015, June contacted Healthvision and we arranged a joint visit to meet with Mrs P. At that meeting we discussed Mrs P’s needs, including keeping her safe from further falls while maintaining independence. We reassured Mrs P that carers are just there for support, she would still be encouraged to do everything for herself where possible. We told Mrs P to take time over the decision but also offered for her to meet some carers who we thought would be a good match. We were delighted when Mrs P agreed to meet some of the carers because shortly after that she identified who she would like as her main carer and she has been delighted with the service ever since.
– June, Mrs P’s daughter