Data Security and Protection

Healthvision UK has invested in top of the range systems in order to provide a modern, efficient, secure and high-quality service. Security of data is taken very seriously and considerable efforts have been made to protect the data and privacy of service users and staff. Mandatory internal protocols, processes and access level restrictions are in place to ensure system integrity, the protection of data and compliance with GDPR.


HealthVision UK understands the significance of digital security and the protection of personal data. System testing and security reviews are conducted throughout the year as per the NHS Data Security Guidelines. Our annual budget includes a  commitment to enhanced data security and is reviewed each year as we understand the evolving needs of data protection. Our systems operate with high levels of security in order to protect data, the privacy of staff and service users. The use of the Google Business cloud platform allows HealthVision to implement the highest levels of security and scrutiny in line with the modernisation of services and processes in order to meet the ever-growing security demands of the digital world.


HealthVision UK opted-in to the Data Processing Amendment & EU Model Contract Clauses with G-Suite. This restricts the movement of data from the EU to non-EU countries that do not meet the EU’s “adequacy” standard for privacy protection
Google has issued a commitment to GDPR compliance across G Suite and Google Cloud Platform services. The built-in robust privacy and security protections in G-Suite facilities assist compliance. HealthVision has implemented 2-step verification as well as the requirement for a strong password.

Data controllers are required to use only data processors that provide sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing will meet the requirements of the GDPR.


HealthVision UK is compliant with GDPR requirements. Internally, data is stringently protected and is only available to those with the appropriate authorisation. User access credentials are tailored and are specific to a user’s work requirements and level.


Privacy Policy

This website contains general information and advice. It does not provide advice on any specific individual care matter. Whilst every effort has been made to provide accurate up-to-date information, it should not be regarded as an authoritative or definitive statement of the law.

The website should not be used as a substitute for obtaining proper advice. You should always seek appropriate legal advice before taking or refraining from taking any action as a result of any of the contents of this website. We will not be responsible for any loss or damages whatsoever arising from your use of this website. Your sole recourse is to discontinue use of the website.

Further, we are not responsible for nor do we endorse or approve the contents of (or content which you may be able to access from) any websites referred to in or accessed through this website, including but not limited to their privacy policy, terms and conditions or contents. If you have a comment to make about the website or any of its contents, please contact us.


Your Rights

Because the data we hold about you is your data, you have the following rights in respect of the personal data we hold about you:

  1. Right to Access – this means you can ask us for a copy of all the personal data we hold about you.
  2. Correction Right – if you believe any of the information we hold about you is incorrect or out of date, you have the right to correct such information by providing us with the correct up to date information. In addition, you can ask us to delete the incorrect or out of date information and we will be happy to do so unless we are prevented from doing so by law or regulation.
  3. Right to be Forgotten – you have the right to ask us to delete the personal data we hold about you where such data is used for direct marketing purposes or is processed as a result of you consenting to such processing. Please note that where we are obliged to keep your personal data because of a regulatory or legal requirement, we will not be able to delete that data and must continue to retain it.
  4. Right to Restrict Processing – in some limited circumstances you have the right to restrict the processing of your data. See examples below:
    1. if you want us to establish the data’s accuracy;
    2. where our use of the data is unlawful but you do not want us to erase it;
    3. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
    4. you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
  5. Right of Objection to Processing – you have the right to object to us using your data for direct marketing purposes and to profiling. For example, if there is something about your situation which makes you want to object to processing as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  6. Right of Data Portability – you have the right to request a copy of the personal data we hold about you in a commonly used and machine-readable format. We can provide your data either to you or to such other third party as you specify in your request.
  7. Automated Decision-Making Objection Right – automated decision-making is where a decision is made entirely by technological means without human intervention. We do not use or rely on automated decision-making.

If you would like to exercise any of the above rights, please contact us in writing on or HealthVision UK, Network Hub, 300 Kensal Rd, London, W10 5BE


Right to Complain

If you have any concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) by visiting or by telephoning the ICO helpline on 0303 123 1113.


Your privacy and personal data are respected, protected and safe in our hands!

Privacy and Dignity Policy

GDPR, IT & Security Policy

Data Protection Impact Assessment